William M. Crutcher, M.D.
Dallas, Texas

Resume
Professional Experience

North Texas Veterans Health Care System
Otolaryngology (ENT) Section
Surgical Service (112) FWOPC
2201 SW Loop 820
Fort Worth, TX 76019
March 2003 to March 31, 2008
January 21, 2010 to August, 2015

ENT physician in outpatient clinics in Fort Worth on a part time basis.

Consultant Medical Director
PacifiCare Health Systems
Dallas, Texas
August 2002 to December 31, 2002.

Relief to full time Medical Directors doing utilization management and appeals.

Local Medical Consultant
Department of Assistive & Rehabilitative Services (formerly Texas Rehabilitation Commission)
April 2001 to August 31, 2007

Medical consultant to social worker counselors who make decisions relative to providing aid for clients wishing to be gainfully employed.

Director of Medical Informatics
RTRx, Inc.
May 1, 2001 to December 2002.

Team member of this exciting venture to put prescription writing in the hands of the medical profession as an Internet ASP.  Working with site testing and development, marketing and sales.

Senior Medical Director
Prudential HealthCare, A Member Company of Aetna U.S. Healthcare
Dallas, Texas - 1999 to June 30, 2000

Responsible for Medical Services for a 431,000 member NCQA accredited health plan including HMO and POS products in North Texas.
Coordinate activities of four Medical Directors in a service area extending from Texarkana to El Paso and north to Amarillo.

Vice President, Medical Services
Senior Medical Director
Prudential HealthCare - North Texas - 1998 to August 6, 1999 Dallas, Texas

Responsible for Medical Services and Total Quality Management departments. 431,000 member NCQA accredited health plan including HMO and POS products in North Texas. Coordinate activities of six Medical Directors in a service area extending from Texarkana to El Paso and north to Amarillo.

Medical Director
Prudential HealthCare - 1994-1997 El Paso, Texas

Responsible for Medical Services and Quality Improvement in a developing health plan which grew from 12,000 members to 23,000 members including HMO and POS products.

    Network development
    Contracting
    Utilization management
    Quality improvement

Medical Director
MetLife - Dallas 1993-1994 Dallas, Texas

Directed Medical Services and Quality Improvement in 80,000 member established health plan including HMO, POS, PPO and managed indemnity products. Became the first NCQA accredited health plan in the USA for MetLife.

Associate Medical Director
Prudential Insurance Company of America - 1991-1993

Responsible for Utilization Management and credentialing for 125,000 member health plan including HMO and POS products. This plan was one of the first NCQA accredited plans for Prudential.

Private Practice - Otolaryngology
William M. Crutcher, M.D., P.A. 1968-1991

Association practice of general ENT.

Education

Otolaryngology

Parkland Memorial Hospital - 1968 Dallas, Texas

Doctor of Medicine - 1961

University of Texas Southwestern Medical School Dallas, Texas

Bachelor of Science - 1974   *explanation

Baylor University Waco, Texas

Curriculum Vitae

Name: William Monroe Crutcher

BIRTHPLACE: Dallas, Texas

DATE OF BIRTH: April 17, 1937

EDUCATION:                                                                 

1942-1954 Dallas Public Schools

1954-1957 Baylor University B.S.
Waco, Texas                                                                    

1957-1961 University of Texas M.D.
Southwestern Medical School
Dallas, Texas

1961-1962 Rotating Internship                                  
Dallas Methodist Hospital
Dallas, Texas

1964-1965 Resident, General Surgery
Dallas Methodist Hospital
Dallas, Texas

1965-1968 Resident, Otolaryngology - HNS
Parkland Memorial Hospital
Dallas, Texas

LICENSURE:

State of Texas, August 26, 1961
License Number C 8938

Jamaica, October 27, 1988
Registration Number 1351088

BOARD CERTIFICATIONS:

American Board of Otolaryngology
October 1969

American Board of Quality Assurance
and Utilization Review Physicians
November 1989

MILITARY SERVICE:

1962-1964 Captain, U.S.A.F.
Flight Medical Officer

PROFESSIONAL                                              
EXPERIENCE:

1968-1974 Winborn-Crutcher Assoc.
Claude D. Winborn, M.D.
W.M. Crutcher, M.D.
3707 Gaston Ave.
Dallas, Texas

1974-1991 Association Practice
Otolaryngology Associates
W.M. Crutcher, M.D.
Trevor E. Mabery, M.D. (died 1987)
Daniel M. Dansby, M.D.
B. Robert Peters, M.D.
7777 Forest Lane #A103
Dallas, Texas 75230

1991-92 Associate Medical Director
The Prudential Health Care
System of North Texas
4100 Alpha Road, Suite 400
Dallas, TX 75244-4327

1993-94 Vice-President, Medical Director
MetLife HealthCare of Texas
1320 Greenway Drive, Suite 400
Irving, TX 75038

1995-97 Medical Director
Prudential Health Care Group
300 E. Main, Suite 924
El Paso, TX 79901                                                  

1997-98  Medical Director
Prudential HealthCare North Texas
4100 Alpha Road, Suite 400
Dallas, TX 75244

1998-99 Vice-President, Medical Services
Senior Medical Director
Prudential HealthCare North Texas
4100 Alpha Road, Suite 400
Dallas, TX 75244

1999-2000 Senior Medical Director
Prudential HealthCare, A Member Company of Aetna U.S. Healthcare
4100 Alpha Road, Suite 400
Dallas, TX 75244

2000-May 31, 2000 Network Medical Director
Aetna U.S. Healthcare
2777 Stemmons Freeway, Suite 300
Dallas, TX 75206

August 2002-December 2002 Consultant Medical Director
PacifiCare Health Services
5001 LBJ Freeway, Suite 800
Dallas, TX 75244

April 2001 to August 2007 

Local Medical Consultant
Department of Assistive & Rehabilitative Services (formerly Texas Rehabilitation Commission)
Dallas, TX

July 2005 to December 2005
Consultant
Avidyn Health
Dallas, Texas

March 2003 to April 2008

Staff ENT Physician
V.A. North Texas Health Care System
4500 Lancaster Road
Dallas, TX 75216

January 21, 2010 to August, 2015
Staff ENT Physician
Fort Worth Outpatient Clinic
2201 SW Loop 820
Fort Worth, TX 76019

HOSPITAL APPOINTMENTS:

Current Appointments:

Honorary:

Hospital Medical City Dallas

PREVIOUS APPOINTMENTS:

Active Attending:                                                        

Parkland Memorial Hospital
Medical City Dallas Ambulatory Surgery Center
Medical City Dallas
Southwest Surgery Center
Presbyterian Medical Center
R.H. Dedman Memorial
St. Paul Hospital
Dallas Methodist Hospital
Mary Shiel's Hospital
Gaston Episcopal Hospital
Baylor University Hospital

Consulting:

Children's Medical Center
Presbyterian Hospital

Teaching Appointment:

Clinical Associate Professor
Surgery Department
Texas Tech University Health Sciences Center at El Paso

PROFESSIONAL

MEMBERSHIPS:                                                  

American Board of Otolaryngology Head & Neck Surgery

American Board of Quality Assurance and Utilization Review Physicians

American Academy of Otolaryngology Head & Neck Surgery
Christian Medical & Dental Society

SPECIAL EDUCATIONAL STUDIES:

1962 School of Aerospace Medicine
Brooks AFB, Texas

1972 Temporal Bone Anatomy
Dallas Foundation of Otology

1980 Post Graduate Course in Allergy & Immunology
Wyoming Allergy Association

1982 Basic Course, Allergy in Otolaryngic Allergy
St. Louis, Missouri

1989 Endoscopic Sinus Surgery
U. of Texas Southwestern Medical School - Dallas

1989 The Physician in Management I
American College of Physician Executives
Chicago, Illinois

1989 The Physician in Management II
American College of Physician Executives
Pine Mountain, GA

1990 Texas Medical Association

Risk Management Seminar

1992 The Physician in Management III
American College of Physician Executives
Philadelphia, PA

SPECIAL PROJECTS AND/OR ASSIGNMENTS:

1970-74 Chairman, Public Relations
Committee of the American Academy of Otolaryngology

1982-84 Member, Computers in Medicine
Committee of the Texas Medical Association

1983-86 Consultant, Texas Medical Association
Continuing Education Committee

1975-85 Delegate, Texas Medical Association from Dallas County

1985-86 Chairman of the Board
Physician Health Plan of North Texas (HMO)

1987-88 Alternate Delegate, Texas
Medical Association from Dallas County

1988-90 Delegate, Texas Medical Association from Dallas County

1989-90 Physician Consultant
Texas Medical Foundation
Peer Review Organization

1990-91 Physician Consultant
Health Economics Corporation
Dallas, Texas

1988-90 Information Coordinator
Resource Center for Medical Dental Missions
Christian Medical Dental Society
Richardson, Texas

SPECIAL PROJECTS AND/OR ASSIGNMENTS:

1990-96 Member, Quality Improvement Committee, The American Academy of Otolaryngology-Head & Neck Surgery

1990-92 Member, Examination Committee
American Board of Quality Assurance & Utilization Review Physicians

1990-92 Contributor - Socioeconomic column of The Bulletin
The American Academy of Otolaryngology-Head & Neck Surgery monthly newsletter

1992-94 Member - Ethics Committee
The American College of Medical Quality

1992-94 Trustee - Missionary Health Plan

ORAL PRESENTATIONS:

May 5, 1969 Texas Medical Association
Annual Session, Otolaryngology Section
"ENT Manifestations of Gastro-esophageal Reflux"

June 29, 1976 American Medical Association
Annual Meeting, Family Practice Section
"What’s New in ENT"

November 11, 1976 American College of Emergency Physicians
North Texas Chapter
"ENT Emergencies"

June 13, 1977 Texas Medical Association
Annual Meeting
"What’s New in ENT"

September 4, 1979 The Doctor’s Club
"Hearing Aid Developments"

July 23, 1983 Trinity Fellowship
"Genetic Engineering"

October 3, 1983 The Doctor’s Club
"The Computers are Coming, Beware!"

October 10, 1983 Greenville Hospital
Medical Staff
"The Use of a Computer in a Medical Practice"

May 9, 1984 Texas Medical Association
Annual Meeting, General Session
"How I Became Interested in Computers"

June 15, 1986 Physician’s Health Plan of North Texas
"A HMO for North Texas"

October 5, 1986 Trinity Fellowship
"Euthanasia"

September 12, 1987 Dallas Academy of Otolaryngology
"Dallas County’s HMO Effort"

September 1, 1989 University of Texas Southwestern Medical School
Department of Otolaryngology
Grand Rounds
"Computerized Medical Records"

September 23, 1989 American Academy of Otolaryngic Allergy Annual Meeting
"Computerized Medical Records"

September 8, 1990 American Academy of Otolaryngic Allergy Annual Meeting
"Risk Management 101"

October 27, 1990 1st International Medical Conference
Romanian Christian Medical Society
"Computers in Medicine"

October 9, 1991 American College of Medical Quality Annual Meeting
"Risk Management 101"

May 7, 1994 Texas Medical Association
Annual Session, Otolaryngology Section
"Managed Care 101"

October 28, 1995 A Brave New World: Thriving in the Managed Care Environment
Texas Tech University Health Sciences Center &
Providence Memorial Hospital
"Outcomes Management: Report Cards on the Horizon"

December 2, 1995 to 1997 Texas Tech University Health Sciences Center
"Managed Care 101"
Presentation to medical students and house officers

2005 Medical Terminology
Department of Assistive and Rehabilitative Services
Irving, Texas